Shipping Policy
Delivery Times: Orders are delivered within 3 to 5 business days for Cairo, Giza & Alexandria, and up to 7 business days for other governorates.
Delivery Attempts: Our partner shipping company will make 3 attempts to deliver your order and will contact you at the phone number provided in the order details.

 

Open the package before paying for the courier: 

No, for security reasons:

  • Opened packages cannot be returned
  • Opened packages cannot be returned
Returned Orders: If the customer fails to receive the order after 3 attempts, the shipping company will automatically return the order, and it will be marked as a returned order.

 

 
For any questions or if you need support, please contact us through our email ethoz.sore@gmail.com
 

 

 

 

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